Ecommerce Solution: eComSubscription

Payment Online's eComSubscription provide you with a single-source subscription ecommerce sales, management, information, and customer service center.

During the initial setup by Payment Online, we install, configure, and integrate all the modules you need so that you don't have to waste hours reading through technical manuals. All of this saves you a lot money, time, and hassle.

This complete ecommerce solution is designed to offer:

The eComSubscription is a Professional-looking subscription system that has unmatched features and functionality and it is ideal for companies and businesses that wish to sell single or multiple subscription products/services with recurring billing. There is even a powerful and automated Username /Password module that can be integrated for those that want to keep hosting on their own Internet servers and wish to avoid complex server-side installation and configuration.

	Your customers can sign up for your subscription or registrations online at the latest prices / discounts / promotions, 24 hours a day
	Enhance services and conveniences to improve customer satisfaction
	Robust management tools for high levels of configurability
	Automated and fully customizable email cofirmation for initial orders
	Optional automated renewal reminder emails and/or renewal confirmation
	Customers can make changes to their profile online, e.g. changing credit card information, address, or login username/password.

Using the eComSubscription, your subscribers (also referred to as 'Users' or 'members' ) can have access to online content, such as:

Access to a content area is in the form of a login that includes a username/password to a secure area, usually on a web site, called "member's area". The access is often periodic, for instance monthly, and the users are charged (in this case) a monthly fee.

The eComSubscription has been implemented on many content-based ecommerce sites, including:

The eComSubscription includes the integration of the following into a central database: 1) shopping cart and secure order page, 2) transaction processing, 3) subscription management, 4) recurring billing, and 5) web-based admin interfaces (for both you and your customers).

Shopping cart and secure order page. A professional-looking shopping cart with customizable secure order pages are integrated into this solution to provide a comprehensive, yet convenient, checkout process for your online customers.

Transaction processing. Secure online credit card processing is performed through Payment Online's mission-critical application servers connecting directly through to access the banking networks. With transaction processing that is extremely fast (averaging less than 3 seconds), unfailingly reliable, and ultra-secure. This means none of the processing errors, lost transaction data, multiple re-submits, security hazards, or shopper frustration you'll get with some other ecommerce service providers.

Subscription management. When your online customers place an order on your website, they are automatically added to the Subscription Management system. Creating, modifying and managing customer profiles is exceptionally easy through the Administrative Interface. You can generate reports on all transactions and customer history, activate or deactivate subscriber, manage denied cards, and upon reactivation, the system can automatically reprocess all previous denied periodic billing charges. In addition, this system uses direct query to the powerful integrated subscription database in the back-end, and has a quick integration process to facilitate selling other products (such as shippables and digital download) to existing subscribers in the same database. This is a very sophisticated, yet easy-to-use, system that makes your ecommerce hassle-free.

Recuring billing. The recurring billing system is so versatile that it allows daily, weekly, bimonthly, monthly, quarterly, or annual subscriptions and offers single or multi-layer subscriptions, with single or multiple group permissions. Even the most advanced multi-layered marketing models can easily use this powerful module with ample flexibility and complete assurance.

Web-based admin interface. Easy-to-use online management tools will provide viewing of your incoming transactions, viewing/printing/importing/exporting your customer database, modifying customer information, and tracking all the transactions and customer history. We've made it as easy as possible for you, including one-button-click issuing of credits (when necessary), and producing reports daily, weekly, monthly, per customer, per e-mail, and much, much, more. In addition, you also have access to an online virtual terminal for manual processing of telephone orders. All of this is done right over the Internet through your secure access to your Admin area. No software to download or install on your PC. You can manage your eBusiness from anywhere in the world.

For any quesitons on the eComSubscription, please contact Payment Online at (206) 382-1515 and select option "1". Our friendly staff can answer all of your specific questions on your ecommerce requirements.

eComSubscription Features

Payment Online solutions and services are based on its proven and tested ecommerce platform serving more than 40,000 customers since 1997.

Our ecommerce solutions are feature-rich, affordable, and user-friendly from a single-source ecommerce solution provider. The eComSubscription features includes:

To discuss any of these features in more detail, or if you have questions regarding other features or integration of modules, you can contact us at (206) 382-1515 - option "1" or by Email.

Web-based Admin Interface

The eComSubscription's web-based administrative interface is called eCom Order Manager. This is a administrative tool that is very easy to use and exceptionally user-friendly with HELP menu. The main menu is shown below.

Technical Support and Customer Care

Payment Online Technical Support Department is dedicated to assisting Payment Online customers with support questions 24 hours 7 days a week on the software, services, and solutions that our company provides.

The Technical Support Department provides both telephone and email support for: 1) General Technical Support 24/7, 2) Status Report: Servers and Systems, 3) Emergency Support Hotline.

The Support HelpDesk is the first point of call that allows us to quickly and easily identify the type of solution you have and the history of your account. The Support Center will automatically assign you to a Support Staff, who has been assigned to you for support, and you can be transferred quickly to start working on your support request. A Support Staff, who is an expert in your particular ecommerce configuration, will be allocated to assist you with your questions.

Payment Online support staff do not need to ask you questions about your system in order to start assisting you. They will automatically know your ecommerce system parameters and settings. This is just another way to avoid wasting your time and therefore makes managing your ecommerce hassle-free.

Payment Online's Support HelpDesk will ultimately allow the Payment Online Technical Support Department help all of our customers faster and more efficient by reducing the time wasted to get system/account information from customers.

Currently, Payment Online is evaluating a new system that will allow you to call in after the Support HelpDesk has been contacted, and the Technical Support VoiceIP Telephone System will automatically transfer you to the individual working on your support request. This will avoid putting you on hold for transfer to an extension numbers and save you time and hassle.

We know that there are times that you need immediate support with your Payment Online ecommerce solution and services. We have therefore, put in place an Instant Support 24/7 Hotline.

In addition, Payment Online Datacenter provides 24/7 status monitoring report for our customers. You can go to Status Report: Servers and Systems to view up to the minute status.

Ecommerce Hosting and Datacenter

Payment Online has served more than 40,000 customers worldwide with packaged ecommerce solutions, custom ecommerce development, transaction processing, secure real-time credit card processing, payment gateway services, third party processing, storefronts, AdTrack / AffiliateTrack software, custom website design & development, and community solutions.

Sitting on the edge of the most robust network backbone available today, our networking infrastructure is housed in state-of-the art carrier-class datacenter that includes fully redundant connectivity with the service, support and security you expect from a leading company, including seismic bracing and multiple redundant H.V.A.C. Systems, fluid smoke and heat detection systems combined with gas fire suppression and pre-action sprinkler systems, armed security, escorted data center access, card key and biometric locks, surveillance cameras, and intrusion sensors throughout.

Within these defenses, lay the multiple tiers of network redundancy, load-balancing technology, and a robust network architecture designed for reliability, security, and redundancy.

Infrastructure that is designed for mission-critical ecommerce:

24/7 Physical Security Monitoring Systems

24/7 Network Security and Loadbalancing Systems

24/7 Technical Support and Customer Care Help Desk

Enterprise-wide Backup, Redundency and Recovery Systems

Computer Aided Software Integrity/Version Management

If you have any questions regarding our networking infrastructure, please contact Payment Online at (206) 382-1515 - and select option "1". Our friendly staff will answer all of your questions and assist you with your ecommerce software, services, and solutions.

Pricing Description

Included in the eComSubscription, Payment Online will integrate all the modules that you need for your particular ecommerce needs so that you don't have to waste hours reading through technical manuals. We also install, configure, and setup all the software modules and technical servers, including 5 layers of security.

The Ecommerce Storefront Hosting fee covers ongoing monitoring and management of software, servers, and security, including the shopping cart system, transaction processing servers, software upgrade, 24/7 techncial support, digital certificate, SSL Servers, payment gateway, datacenter, bandwidth, ecommerce hosting, and more.

Howerver, if you are not completely happy for any reason whatsoever, or if your circumstances change and you wish to terminate your ecommerce business, then Payment Online will respect you and your wishes. Guaranteed.

We also do not look for every opportunity to charge you a fee. We believe in providing a reliable and sensible subscription system without any non-sense. For instance, eComSubscription comes with no hidden costs, and

NO "% of your revenue", fee	NO referral/affiliate fee
NO term contract/commitment	NO salesperson commision
NO apllication/cancellation fee	NO hidden charges

Payment Online offers no-hassle merchant accounts through its 7 merchant account providers. The VISA/Mastercard rate varies from 2.1%-2.3%. Additional fees may apply. Your Internet Merchant Account program will provide details of any additional fees, if it applies.

Other card types (American Express, Discover, etc.) have reasonable rates as well.

A "per-transaction" fee may also apply. Transaction fees can vary depending on product type
(e.g. downloadable software, subscription, donation, etc.), but most often, transaction fees are 25 cents per transaction.

Many ecommerce service providers charge between 1.5%-15% of your sales revenue, additionally. However, Payment Online DOES NOT charge a "percentage" of your revenue.

If you already have a merchant account, Payment Online would we happy to integrate your exiting Internet Merchant Account into your ecommerce solution. There is no additional fee for this, however, your Internet merchant account has to adhere to strick security and transaction processing regulations (which most do indeed). Please contact Payment Online for details.

Get your ecommerce started, Today . . .

To contact us by phone. You can contact our sales professionals by calling (206) 382-1515 - option "1". Payment Online sales professionals are all non-commission based articulate technical professionals with years of experience in ecommerce solutions. Pricing information can be found at PRICING.

Your questions will be answered sincerely with your best interest at heart. Our friendly staff want to help you succeed with your ecommerce and as a company we believe we can best achieve that by making sure you get the right solution first time - in order to save you a lot time, money, and hassle.

For Technical questions, you can also contact our Pre-Sales Technical Support Department by calling (206) 382-1515 - and selecting option "2"

To contact us by email. Payment Online staff can also be reached by Email. You can also get an Instant Quote 24/7 at any time.

To place an order. Contact Payment Online's customer care department at (206) 382-1515 - option "3", and request a Merchant Service Agreement.

To download Product Guide. You can download product guides by going to Download Product Guide. You can also visit the Frequetly Asked Questions, for answers to some of your questions.

Payment Online solutions are GUARANTEED for affordability, features and functionality.