Ecommerce Storefront Hosting

Payment Online has served more than 40,000 customers worldwide with packaged ecommerce solutions, custom ecommerce development, transaction processing, secure real-time credit card processing, payment gateway services, third party processing, storefronts, AdTrack / AffiliateTrack software, custom website design & development, and community solutions.

Sitting on the edge of the most robust network backbone available today, our networking infrastructure is housed in state-of-the art carrier-class datacenter that includes fully redundant connectivity with the service, support and security you expect from a leading company, including seismic bracing and multiple redundant H.V.A.C. Systems, fluid smoke and heat detection systems combined with gas fire suppression and pre-action sprinkler systems, armed security, escorted data center access, card key and biometric locks, surveillance cameras, and intrusion sensors throughout.

Within these defenses, lay the multiple tiers of network redundancy, load-balancing technology, and a robust network architecture designed for reliability, security, and redundancy.

Infrastructure that is designed for mission-critical ecommerce hosting:

24/7 Physical Security Monitoring Systems

24/7 Network Security and Loadbalancing Systems

24/7 Technical Support and Customer Care Help Desk

Enterprise-wide Backup, Redundency and Recovery Systems

Computer Aided Software Integrity/Version Management

If you have any questions regarding our Ecommerce Storefront Hosting, please contact Payment Online friendly staff at (206) 382-1515 - and select option "1".

Online Credit Card Order Processing

Secure online credit card processing is performed through Payment Online's mission-critical application servers connecting directly through to access the banking networks. With transaction processing that is extremely fast (averaging less than 3 seconds), unfailingly reliable, and ultra-secure. This means none of the processing errors, lost transaction data, multiple re-submits, security hazards, or shopper frustration you'll get with some other ecommerce service providers.

Payment Online is a VISA CISP compliant member. All credit card information at Payment Online are kept encrypted. There are two digital certificates used each with two private and public keys. There is an SSL Server with Certificate Authority Digital Certificates that ensure the connection between your site and your customer is secure and data is trasmitted in encrypted format.

Also, for extra security and at no cost to you, there a a digital certificate used for your connection to the membership database to access the credit card information using the same technology that is used in nuclear bunkers. Even the administrative and technical support departments at Payment Online cannot see the encrypted credit card information inside our company. All of this is in addition to credit card processing security measures such as audit trail, AVS, CVV2, SECmonitor, and more.

Payment Gateway Services

Payment Online's Payment Gateway services have been proven and time-tested since 1997, serving more than 40,000 customers throughout the world.

This powerful and robust payment gateway system can process transactions in 2-3 seconds, has multiple security layers, and offers unmatched flexibility for customization and integration with almost any platform available today.

The Payment Gateway features include:

	Payment is deposited into merchant's bank account daily (your funds are transferred to your bank account same day)
	Accepts secure Point of Sale Credit Card transactions in real-time or (optional) manual patch processing - with automated or manual settlement
	Accepts secure Internet Credit Card transactions in real-time or (optional) manual patch processing - with automated or manual settlement
	Integrates with any standard shopping cart catalog system or any Internet based website
	Comprehensive web-based merchant transaction management and reporting with database import/export
	Vitual Terminal for manual processing of credit cards (e.g. for telephone and mail orders)
	Supports VISA / MC / Amex / Discover / Diners Cards / Switch cards - and just about any credit card type on the Banking Interchange
	Accept https post from your website, from software, or from any webhost and customer does not leave your website
	Secured with encruption server and 128bit SSL encryption direct through the banking interchange
	Customers can make changes to their profile online, e.g. changing credit card information, address, or login username/password.
	Void or Refund/Credit features
	Automated email confirmation to merchant and customer
	Payment processing STATUS report and form data correction to assist the customer with order processing
	Comprehensive search tools for customers, transactions, and orders
	"Denied" reports for credit cards that were denied
	Debug Tools to analyse the credit card
	Recurring billing payment processing
	Subscription based automated credit card processing
	Membership based automated credit card processing
	Full Data Backup and 24/7 Security Monitoring System
	24/7 HelpDesk and Call Center for Support Services

Shopping Cart Software

A professional-looking shopping cart with customizable secure order pages are integrated into this solution to provide a comprehensive, yet convenient, checkout process for your online customers.

	WIZARD for setting up ecommerce storefront shopping cart
	Reliable ecommerce storefront hosting
	Customizable cart/Order Pages to match the look and feel of your website
	Flexible product(s) database import/export
	Multiple payment options
	Multiple merchandising options
	Investory control options
	Repeat Customer login and recognition (for returning customers)
	Optimized for quick and convenient order processing to ensure that the online shopper has as few obstacles as possible
	Customer profile and shopping history
	Real-time order tracking
	Unlimited products with unlimited product options
	No programming needed
	Sales reports
	Convenient check-out process

This shopping cart software integrates seamlessly with your ecommerce website , so there's consistency between shopping cart order pages and the rest of your site.

The Payment Online shopping cart software gives you full compatibility with major credit card payment processing systems and card types in either catalog system format or API format, whichever you prefer.

Internet Merchant Account (2.1% in most cases)

Payment Online offers no-hassle merchant accounts through its 7 merchant account providers. The VISA/Mastercard rate varies from 2.1%-2.3%. Additional fees may apply. Your Internet Merchant Account program will provide details of any additional fees, if it applies.

Other card types (American Express, Discover, Diners Card, etc.) have reasonable rates as well.

A "per-transaction" fee may also apply. Transaction fees can vary depending on product type
(e.g. downloadable software, membership, donation, etc.), but most often, transaction fees are 25 cents per transaction.

Many ecommerce service providers charge between 1.5%-15% of your sales revenue, additionally. However, Payment Online DOES NOT charge a "percentage" of your revenue.

If you already have a merchant account, Payment Online would we happy to integrate your exiting Internet Merchant Account into your ecommerce solution. There is no additional fee for this, however, your Internet merchant account has to adhere to strick security and transaction processing regulations (which most do indeed). Please contact Payment Online for details.

Web-based Admin Interface

Easy-to-use online management tools will provide viewing of your incoming transactions, viewing/printing/importing/exporting your customer database, modifying customer information, and tracking all the transactions and customer history.

We've made it as easy as possible for you, including one-button-click issuing of credits (when necessary), and producing reports daily, weekly, monthly, per customer, per e-mail, and much, much, more.

In addition, you also have access to an online virtual terminal for manual processing of telephone/mail orders. All of this is done right over the Internet through your secure access to your Admin area. No software to download or install on your PC. You can manage your eBusiness from anywhere in the world.

The Web-based administrative interface offers powerful tools for managing and making modifications to 1) customer records, 2) shopping cart system, 3) sales/transaction/order processing system, 4) powerful SEARCH mechanism, and 5) general preferences including.

The Admin tools include: Wizard for all setup and preference modifications, Virtual Terminal, security setup preferences, HELP menu, Subscription Management System, Recurring Billing, multiple ecommerce site management, and much much more.

The Web-based administration interface is designed to be exceptionally user-friendly and intuitive. But above all, it is a quick to learn and uderstand.

Searching for customers, transactions, and memberships is offered in both SIMPLE mode and ADVANCED mode. You can search for Orders, Transactions, Customers, Subscriptions, Date Range, Order ID, Email, Name, Address, and Username - with each mode offering various drop down menus for your convenience.

For screen shots on the Web-based Interface go to the Web-based Admin Interface.

Subscription Management with Recurring Billing System

When your online customers place an order on your website, they are automatically added to the Subscription Management system. This a Professional-looking membership system that has unmatched features and functionality and it is ideal for companies and businesses that wish to sell single or multiple membership products/services with recurring billing.

There is even a powerful and automated Username /Password module that can be integrated for those that want to keep hosting on their own Internet servers and wish to avoid complex server-side installation and configuration

Creating, modifying and managing customer profiles is exceptionally easy through the Administrative Interface.

You can generate reports on all transactions and customer history, activate or deactivate subscriber, manage denied cards, and upon reactivation, the system can automatically reprocess all previous denied periodic billing charges.

In addition, this system uses direct query to the powerful integrated membership database in the back-end, and has a quick integration process to facilitate selling other products (such as shippables and digital download) to existing subscribers in the same database. This is a very sophisticated, yet easy-to-use, system that makes your ecommerce hassle-free.

The recurring billing system is so versatile that it allows daily, weekly, bimonthly, monthly, quarterly, or annual memberships and offers single or multi-layer memberships, with single or multiple group permissions. Even the most advanced multi-layered marketing models can easily use this powerful module with ample flexibility and complete assurance.

	Your customers can sign up for your membership or registrations online at the latest prices / discounts / promotions, 24 hours a day
	Enhance services and conveniences to improve customer satisfaction
	Robust management tools for high levels of configurability
	Automated and fully customizable email cofirmation for initial orders
	Optional automated and fully customizable renewal reminder emails and/or renewal confirmation
	Customers can make changes to their profile online, e.g. changing credit card information, address, or login username/password.
	Automated signup through the Shopping Cart/Order Page and automated expiration
	Customer can select a username of their choice or the Default with unique username management system
	Flexible customization features
	Automated visitor monitoring to ensure avoidance of multiple people logging in with the same username/password.
	"Forgot-username" and "Forgot-password" systems that allow automated sending of the username/password to the email address of the user when he/she has forgotten their login information
	Web-based tools for both users and Admin with fully encrypted login/password

Access to a content area is in the form of a Login that includes a Username/Password to a secure area, usually on a website, called "member's area". The access is often periodic, for instance monthly, and the user/members are charged (in this case) a monthly fee.

Technical Support and Customer Care

Payment Online Technical Support Department is dedicated to assisting Payment Online customers with support questions 24 hours 7 days a week on the software, services, and solutions that our company provides.

The Technical Support Department provides both telephone and email support for: 1) General Technical Support 24/7, 2) Status Report: Servers and Systems, 3) Emergency Support Hotline.

The Support HelpDesk is the first point of call that allows us to quickly and easily identify the type of solution you have and the history of your account. The Support Center will automatically assign you to a Support Staff, who has been assigned to you for support, and you can be transferred quickly to start working on your support request. A Support Staff, who is an expert in your particular ecommerce configuration, will be allocated to assist you with your questions.

Payment Online support staff do not need to ask you questions about your system in order to start assisting you. They will automatically know your ecommerce system parameters and settings. This is just another way to avoid wasting your time and therefore makes managing your ecommerce hassle-free.

Payment Online's Support HelpDesk will ultimately allow the Payment Online Technical Support Department help all of our customers faster and more efficient by reducing the time wasted to get system/account information from customers.

Currently, Payment Online is evaluating a new system that will allow you to call in after the Support HelpDesk has been contacted, and the Technical Support VoiceIP Telephone System will automatically transfer you to the individual working on your support request. This will avoid putting you on hold for transfer to an extension numbers and save you time and hassle.

We know that there are times that you need immediate support with your Payment Online ecommerce solution and services. We have therefore, put in place an Instant Support 24/7 Hotline.

In addition, Payment Online Datacenter provides 24/7 status monitoring report for our customers. You can go to Status Report: Servers and Systems to view up to the minute status.

Get your ecommerce started, Today . . .

To contact us by phone. You can contact our sales professionals by calling (206) 382-1515 - option "1". Payment Online sales professionals are all non-commission based articulate technical professionals with years of experience in ecommerce solutions. Pricing information can be found at PRICING.

Your questions will be answered sincerely with your best interest at heart. Our friendly staff want to help you succeed with your ecommerce and as a company we believe we can best achieve that by making sure you get the right solution first time - in order to save you a lot time, money, and hassle.

For Technical questions, you can also contact our Pre-Sales Technical Support Department by calling (206) 382-1515 - and selecting option "2".

To contact us by email. Payment Online staff can also be reached by Email. You can also get an Instant Quote 24/7 at any time.

To place an order. Contact Payment Online's customer care department at (206) 382-1515 - option "3", and request a Merchant Service Agreement.

To download Product Guide. You can download product guides by going to Download Product Guide. You can also visit the Frequetly Asked Questions, for answers to some of your questions.

Payment Online solutions are GUARANTEED for affordability, features and functionality.