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Ecommerce
Hosting |
Payment Online's ecommerce hosting is
designed to be flexible, afordable, and complete in order to save
you a lot time, money,
and hassle.
Our ecommerce hosting solutions are designed for clients that require
and demand highly reliable hosting services.
From a basic Web site hosting to mission-critical
applications hosting with data mines to multimedia
digital downloadable music, audio, or software - Payment Online
offers affordable ecommerce hosting.
Our network operating center (NOC) is designed around a multitude
of redundency in both networking equipment and hardware/software
computer systems.
At Payment Online, we recognize that testing
the patience of online shoppers with slow loading
of web pages, product pictures, catalogs, and order forms equates
with lost sales.
That's why we host our clients at connection speeds of up to 100mbps
(equal to aroud 70+ T1 lines) and one hop away from major Internet
backbone.
Payment Online has been offering its
proven and time-tested ecommerce hosting services
since 1997.
Ecommerce hosting services include data storage on an Internet
WWW server maintained on cascade of networked servers or dedicated
server computers, with routers, switches, or hubs, or other equipment
and software which is integrated with the Internet through a data
center and dedicated Internet bandwidth.
Payment Online servers are housed in state-of-the art facilities
and the latest Internet and network technologies and security.
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Ecommerce
Storefront Hosting |
Payment Online has
served more than 40,000 customers worldwide with packaged ecommerce
solutions, custom ecommerce development, transaction processing,
secure real-time credit card processing, payment gateway services,
third party processing, storefronts, AdTrack / AffiliateTrack software,
custom website design & development, and community solutions.
Sitting on the edge of the most robust network backbone available
today, our networking infrastructure is housed in state-of-the art
carrier-class datacenter that includes fully redundant connectivity
with the service, support and security you expect from a leading
company, including seismic bracing and multiple redundant H.V.A.C.
Systems, fluid smoke and heat detection systems combined with gas
fire suppression and pre-action sprinkler systems, armed security,
escorted data center access, card key and biometric locks, surveillance
cameras, and intrusion sensors throughout.
Within these defenses, lay the multiple tiers of network redundancy,
load-balancing technology, and a robust network architecture designed
for reliability, security, and redundancy.
Infrastructure that is designed for mission-critical ecommerce
hosting:
24/7 Physical Security Monitoring Systems |
24/7 Network Security and Loadbalancing Systems |
24/7 Technical Support and Customer Care Help Desk |
Enterprise-wide Backup, Redundency and Recovery Systems |
Computer Aided Software Integrity/Version Management |
If you have any questions regarding our Ecommerce Storefront Hosting,
please contact Payment Online friendly staff at (206)
382-1515 - and select option "1". |
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Ecommerce
Hosting of Online Credit Card Processing |
Secure online credit
card processing is performed through Payment Online's mission-critical
application servers connecting directly through to access the banking
networks. With transaction processing that is extremely fast (averaging
less than 3 seconds), unfailingly reliable, and ultra-secure. This
means none of the processing errors, lost transaction data, multiple
re-submits, security hazards, or shopper frustration you'll get
with some other ecommerce service providers.
Payment Online is a VISA CISP compliant member. All credit card
information at Payment Online are kept encrypted. There are two
digital certificates used each with two private and public keys.
There is an SSL Server with Certificate Authority Digital Certificates
that ensure the connection between your site and your customer is
secure and data is trasmitted in encrypted format.
Also, for extra security and at no cost to you, there a a digital
certificate used for your connection to the subscription database
to access the credit card information using the same technology
that is used in nuclear bunkers. Even the administrative and technical
support departments at Payment Online cannot see the encrypted credit
card information inside our company. All of this is in addition
to credit card processing security measures such as audit trail,
AVS, CVV2, SECmonitor, and more. |
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Ecommerce
Hosting and Payment Gateway Services |
Payment Online's Payment
Gateway services have been proven
and time-tested since
1997, serving more than 40,000 customers throughout the world.
This powerful and robust payment gateway system can process transactions
in 2-3 seconds, has multiple security layers, and offers unmatched
flexibility for customization and integration with almost any platform
available today.
The Payment Gateway features include:
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Payment is deposited into merchant's bank account
daily (your funds are transferred to your bank account same
day) |
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Accepts secure Point of Sale Credit Card transactions in real-time
or (optional) manual patch processing - with automated or manual
settlement |
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Accepts secure Internet Credit Card transactions in real-time
or (optional) manual patch processing - with automated or manual
settlement |
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Integrates with any standard shopping cart catalog system
or any Internet based website |
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Comprehensive web-based merchant transaction management and
reporting with database import/export |
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Vitual Terminal for manual processing of credit cards (e.g.
for telephone and mail orders) |
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Supports VISA / MC / Amex / Discover / Diners Cards / Switch
cards - and just about any credit card type on the Banking Interchange |
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Accept https post from your website, from software, or from
any webhost and customer does not leave your website |
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Secured with encruption server and 128bit SSL encryption direct
through the banking interchange |
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Customers can make changes to their profile online, e.g. changing
credit card information, address, or login username/password. |
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Void or Refund/Credit features |
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Automated email confirmation to merchant and customer |
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Payment processing STATUS report and form data correction
to assist the customer with order processing |
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Comprehensive search tools for customers, transactions, and
orders |
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"Denied" reports for credit cards that were denied |
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Debug Tools to analyse the credit card |
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Recurring billing payment processing |
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Subscription based automated credit card processing |
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Membership based automated credit card processing |
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Full Data Backup and 24/7 Security Monitoring System |
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24/7 HelpDesk and Call Center for Support Services |
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Ecommerce
Hosting includes Shopping Cart Software |
A professional-looking
shopping cart with customizable secure order pages
are integrated into this solution to provide a comprehensive, yet
convenient, checkout process for your online customers.
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WIZARD for setting up ecommerce storefront shopping
cart |
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Reliable ecommerce storefront hosting |
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Customizable cart/Order Pages to match the look and feel of
your website |
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Flexible product(s) database import/export |
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Multiple payment options |
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Multiple merchandising options |
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Investory control options |
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Repeat Customer login and recognition (for returning customers) |
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Optimized for quick and convenient order processing to ensure
that the online shopper has as few obstacles as possible |
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Customer profile and shopping history |
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Real-time order tracking |
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Unlimited products with unlimited product options |
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No programming needed |
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Sales reports |
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Convenient check-out process |
This shopping cart software integrates
seamlessly with your ecommerce website , so there's
consistency between shopping cart order pages and the rest of your
site.
The Payment Online shopping cart software gives you full compatibility
with major credit card payment processing systems and card types
in either catalog system format or API format, whichever you prefer.
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Internet
Merchant Account (2.1%
in most cases) |
Payment Online offers
no-hassle merchant
accounts through its 7 merchant account providers.
The VISA/Mastercard rate varies from 2.1%-2.3%. Additional fees
may apply. Your Internet Merchant Account program will provide details
of any additional fees, if it applies.
Other card types (American Express, Discover, Diners Card, etc.)
have reasonable rates as well.
A "per-transaction" fee may also apply. Transaction fees
can vary depending on product type
(e.g. downloadable software, subscription, donation, etc.), but
most often, transaction fees are 25 cents per transaction.
Many ecommerce service providers charge between 1.5%-15%
of your sales revenue, additionally. However, Payment Online DOES
NOT charge a "percentage" of your revenue.
If you already have a merchant account,
Payment Online would we happy to integrate your exiting Internet
Merchant Account into your ecommerce solution. There is no additional
fee for this, however, your Internet merchant account has to adhere
to strick security and transaction processing regulations (which
most do indeed). Please contact Payment Online for details. |
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Ecommerce
Hosting through Web-based Admin Interface |
Easy-to-use online
management tools will provide viewing of your incoming transactions,
viewing/printing/importing/exporting your customer database, modifying
customer information, and tracking all the transactions and customer
history.
We've made it as easy as possible for you, including one-button-click
issuing of credits (when necessary), and producing reports daily,
weekly, monthly, per customer, per e-mail, and much, much, more.
In addition, you also have access to an online virtual terminal
for manual processing of telephone/mail orders. All of this is done
right over the Internet through your secure access to your Admin
area. No software to download or install on your PC. You can manage
your eBusiness from anywhere in the world.
The Web-based administrative interface offers powerful tools for
managing and making modifications to 1) customer records, 2) shopping
cart system, 3) sales/transaction/order processing system, 4) powerful
SEARCH mechanism, and 5) general preferences including.
The Admin tools include: Wizard
for all setup and preference modifications,
Virtual Terminal, security setup
preferences, HELP
menu, multiple ecommerce site management, and much much more.
The Web-based administration interface is designed to be exceptionally
user-friendly and intuitive. But above all, it is a quick to learn
and uderstand.
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Pricing
Description |
Ecommerce
Storefront Hosting fees are:
| Our Ecommerce Storefront
Hosting |
Standard |
Premium |
| Ecommerce Storefront Hosting |
$29/mo |
$49/mo |
| Online Credit Card Order Processing |
included |
included |
| Payment Gateway Services |
included |
included |
| Shopping Cart Software/Secure Order Page Hosting |
included |
included |
| Secure Transaction Processing |
included |
included |
| Internet Merchant Account (VISA/MC) |
2.1% |
2.1% |
| American Express Merchant Account |
single rate |
single rate |
| Discover Card Merchant Account |
single rate |
single rate |
| Upgrade from Standard to Premium
plan |
$0 |
not applicable |
| Setup Fee |
$100 |
$0 |
| Transaction Fee |
$0.25 |
$0.25 |
| Percentage of your Sales/Revenue (%) Fee |
0% |
0% |
| Application Fee |
$0 |
$0 |
| Term Contract/Commitment |
none |
none |
| Cancellation Fee |
$0 |
$0 |
| Annual Fee |
$0 |
$0 |
Website Hosting fees are:
| Our Website Hosting*
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Standard |
Premium |
| Website Hosting |
$20/mo |
$50/mo |
| Disk space |
100MB |
250MB |
| Data transfer |
4GB |
10GB |
| Hits per month |
not metered |
not metered |
| Number of domains hosted |
1 |
up to 5 |
| Operating platform hosted |
Unix |
Unix |
| POP3 / IMAP email accounts |
10 |
unlimited |
| Email autoresponders, forwarding, aliases |
yes |
yes |
| SPAM virus protection |
yes |
yes |
| Ecommerce ready |
yes |
yes |
| Your own CGI bin |
yes |
yes |
| Latest PHP support |
yes |
yes |
| mySQL database |
yes |
yes |
| Password protection directories |
yes |
yes |
| Customizable error pages |
yes |
yes |
| Access to log files |
yes |
yes |
| Upgrade from Standard to Premium
plan |
$0 |
not applicable |
Website hosting services are provided for Payment Online ecommerce
storefront customers only.
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Technical
Support and Customer
Care |
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Payment Online Technical
Support Department is dedicated to assisting Payment Online customers
with support questions 24 hours 7 days a week on the software, services,
and solutions that our company provides.
The Technical Support Department provides both telephone and email
support for: 1) General Technical
Support 24/7, 2) Status
Report: Servers and Systems, 3) Emergency
Support Hotline.
The Support HelpDesk
is the first point of call that allows us to quickly and easily
identify the type of solution you have and the history of your account.
The Support Center will automatically assign you to a Support Staff,
who has been assigned to you for support, and you can be transferred
quickly to start working on your support request. A Support Staff,
who is an expert in your particular ecommerce configuration, will
be allocated to assist you with your questions.
Payment Online support staff do not need to ask you questions about
your system in order to start assisting you. They will automatically
know your ecommerce system parameters and settings. This is just
another way to avoid wasting your time and therefore makes managing
your ecommerce hassle-free.
Payment Online's Support HelpDesk will ultimately allow the Payment
Online Technical Support Department help all of our customers faster
and more efficient by reducing the time wasted to get system/account
information from customers.
Currently, Payment Online is evaluating a new system that will
allow you to call in after the Support HelpDesk has been contacted,
and the Technical Support VoiceIP Telephone System will automatically
transfer you to the individual working on your support request.
This will avoid putting you on hold for transfer to an extension
numbers and save you time and hassle.
We know that there are times that you need immediate support with
your Payment Online ecommerce solution and services. We have therefore,
put in place an Instant Support 24/7 Hotline.
In addition, Payment Online Datacenter provides 24/7 status monitoring
report for our customers. You can go to Status
Report: Servers and Systems to view up to the minute status.
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Get
your ecommerce started, Today
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To
contact us by phone. You
can contact our sales professionals by calling (206)
382-1515 - option "1".
Payment Online sales professionals are all non-commission based
articulate technical professionals with years of experience in ecommerce
solutions.
Your questions will be answered sincerely with your best interest
at heart. Our friendly staff want to help you succeed with your
ecommerce and as a company we believe we can best achieve that by
making sure you get the right solution first time - in order to
save you a lot time, money, and hassle.
For Technical questions, you can also contact our Pre-Sales Technical
Support Department by calling (206) 382-1515
- and selecting option "2".
To contact us by email.
Payment Online
staff can also be reached by Email.
You can also get an Instant
Quote 24/7 at any time.
To place an order.
Contact Payment
Online's customer care department at (206)
382-1515 - option "3",
and request a Merchant Service Agreement.
To download Product Guide.
You can download
product guides by going to Download
Product Guide. You can also visit the Frequetly
Asked Questions, for answers to some of your questions.
Payment Online solutions are GUARANTEED
for affordability, features and functionality. |
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