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| E-commerce
Service Description: |
| Here
we have described some of the main service/software descriptions involved
in e-commerce in order to present and accurate differentiation between
servcie providers. |
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| Credit
card processing |
Ideally,
this is a real-time automated processing allowing you to manage
your transactions online. Not all service providers
are real-time (ie. they batch the transactions to authorize
them at a set time instead of immediately. Batch processing
can result in certain problems, such as authorizing an account
when sufficient funds are not available. Manual processing is
still in existence (in the case of AuthorizeNet), and apart
from being labor-intensive, it can result in more error and
wasted time and expense, and nightmate in scalability. Online
management is essential to help keeping your time efficient
and your company productive. |
| Service
Providers |
These
are companies that offers Credit card processing
to you utilizing your own merchant account for processing
of your customers' credit cards online. Essentially, they are
an Application Service Provider which means that they have Application
Servers running credit card processing engines and utilizing
your own merchant account for funds authorization and deposit.
By far, this is the most popular method of processing credit
cards by companies that sell online (possibly 90% of the entire
market). There is usually a monthly service charge and a per
transaction fee (excluding the merchant account per transaction
fee). |
| Third-party
processing |
These
are companies that offer Credit card processing
to you utilizing their own merchant account for processing
of your customers' credit cards online. Therefore you do not
need to obtain a merchant account of your own. The problems
with this type of processing service is plenty. For instance:
the processing fees are anywhere around the 10%-30% of your
sales (not profit but your sales); it usually takes about 30-60
days before you see the proceeds from your sales (and in the
mean time the processor is making interest on your money); in
addition, the customers belong to the processor (since they
own the merchant account) and therefore the processor can send
marketing emails and promotions to your customers (oops. actually
they own the customer list asset); the processor can shut down
processing of your credit cards (your account) at any time they
feel like it, or if they get shut down by VISA or other card
associations, or they can increase your fees or the rate of
10%-30%, anytime they want to; this type of processor is regarded
as one of the poorest customer care providers in the industry
due to the fact that most of their clients are ADULT sites or
GAMBLING sites that cannot get a merchant account; this also
results in other clients paying a premium for the company's
business model and high transaction fraud and charge-back rates.
In our opinion, this is the most costly and the most risky processing
method out there and the only reason that legitimate businesses
would use these companies instead of applying for a 2.4% merchant
account of their own, is lack of awareness. You also cannot
build business credit line if you do not have your own merchant
account from a respectable merchant bank. Can you afford not
to get your own merchant account? |
| Payment
Buyer |
There
is only one major company offering this type of service and
it called PayPal. Despite the security attacks against this
company and FBI's involvement, we regard PayPal as a company
that offers a good service for individuals that only expect
a few sales per month. Payment Buyers have one major drawback
and that is that both buyers and sellers are expectd to register
with them in order for a transaction to be processed. Although
this may work for a few sales per month, it is really not the
professional way for a serious company to sell their products
and services online to customers that expect to buy their products
from a full-time professional and reliable business. |
| Indirect-channel
processing |
These
are companies (like AuthorizeNet) that offer Credit card processing
through sales agents and resellers - but not directly to clients
that intend to sell online. The problems are quite obvious.
No accountability from the company that processes the credit
cards; you do not have a contract with the processor and therefore
cannot hold them accountable; there is a middleman (the agent/reseller)
that adds to the cost of service, is an additional step in the
process, and in many cases, has access to your customer information
(specially when customer support is involved), and is often
not a technical resource, but a non-technical obstacle. You
would still have to obtain a merchant account to use this type
of processor. |
| Merchant
Account (for Internet use) |
Needed
by all businesses and companies that intend to accept credit
cards from their customers online - without using an expensive
and risky third-party processor. There is more
mystery with merchant accounts than with space travel to Mars.
Merchant accounst are nothing more than a line-of-credit for
accepting credit cards from customers. Rather than waiting for
the customers to make payments to their credit card issuers,
you would get your sales proceeds immediately (deposited to
your business bank account within a couple of days) from the
merchant account bank. Then you can reincorporate the proceeds
into your business. The merchant bank charges a fee (around
the 2.5%) to assume the risk. This also helps you build business
credit over the long run. |
| Online
shopping catalog |
A
cataloging software that allows you to structure and present
your products (ideally if you have thousands of products). Usually
this software can cost anywhere around the $200-$500 depending
on features. There also free open source eCatalogs that are
low in features and funtionality. Most often, it is ideal to
use your Web site to present your products and not an eCatalog
since search engine often do not recognize and ignore online
catalogs. |
| Online
shopping cart |
This
is an additional software that performs the task of the shipping
and tax calculations and the checkout process (or order page
itself). Your online customers add products they wish to purchase
from you to the cart and then they checkout and pay by credit
card. These are often not more than $100 or free, however integration
with Web sites and eCatalogs can be a nightmare. |
| E-commerce
hosting |
This
is hosting of the Online shopping catalog and Online shopping
cart software (and ideally the secure SSL digital certificate
for secure connection). |
| Secure
hosting |
The
secure SSL digital certificate for secure connection and securely
hosting the checkout/order page that submits the sensitive credit
card processing. This does not often include secure hosting
of Web site - since there is no such thing. Web sites are not
secure, because they are designed to be accessible by everyone
over the Internet. |
| Payment
gateway |
This
is essentially a software code that submits credit card information
through to the banking networks with the merchant account for
processing of the credit card transaction. It is what achieves
the transaction authorization and the settlement (fund transfer)
and carries the messages from processor to the banking in real-time. |
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Payment
Online as a Service Provider
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Payment
Online is a Service Provider that offers a real-time Credit
card processing ready-integrated with shopping cart software,
secure hosting, payment gateway, and merchant account.
Payment
Online has developed and owns its in-house fast SSL payment gateway,
the real-time credit card processing engine with automated or manual
capture settlement, membership/subscription engine, automated recurring
billing and management platform, digital delivery (instant download)
engine, username/password authentication system, customer and orders
database systems, API shopping platforms, online management systems
for merchants, as well as issuing of Digital Certificates for secure
connection.
Payment
Online is a true single-source provider of e-commerce using its
in-house application servers, covering:
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Full-featured
Shopping Cart Platform |
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Real-time
Credit Card Processing Engine |
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Payment
Gateway Engine for Merchant Account banking connections |
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Recurring
Billing and Management System |
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Subscription/Membership
System with Username/Password Authentication |
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Digital
Download and Software Key Generation System |
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Customer
Relations and Orders Database System |
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Transaction
Management System |
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Security
Monitoring Systems |
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Loadbalancing
and Network security Systems |
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Enterprise-wide
Backup, Redundency and Recovery Systems |
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| Our
IT infrastructure is housed in state-of-the art facilities, in Carrier
Class data center featuring seismic bracing and multiple redundant
H.V.A.C. Systems, fluid smoke and heat detection systems combined
with gas fire suppression and pre-action sprinkler systems, armed
security, escorted data center access, card key and biometric locks,
surveillance cameras, and intrusion sensors throughout. Within these
defenses, lay the multiple tiers of network redundancy, load-balancing
technology, and a robust network architecture designed for reliability,
security, and redundancy. |
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Our
Products and Services
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| Payment
Online offers a diverse range of products and services, compeletely
integated and starting from only $195
one-time setup fee.
Our
products and services are as follows:
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eCom
Business Pack (Membership Software) - including integrated
shopping cart software, real-time credit card processing, payment
gateway, merchant account, customer/order database system, Username/Password
management, technical support, & more-> |
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eCom
Business Pack (Subscription Software) - including integrated
shopping cart software, real-time credit card processing, payment
gateway, merchant account, customer/order database system, Username/Password
management, technical support, & more-> |
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eCom
Business Pack (Shopping Cart Software) - including integrated
real-time credit card processing, payment gateway, merchant
account, customer/order database system, product database, &
more-> |
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eCom
Business Pack (Digital Downloads) - for selling software,
eFile, audio, video, PDFs, .exe files, eBooks, and more ...
with instant download upon payment processing and software key
generation. Also includes integrated real-time credit card processing,
payment gateway, merchant account, customer/order database system,
product database, & more-> |
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Direct
Connect (API) - a customizable API to integrate your Website
and back-end database to Payment Online's real-time credit
card processing, payment gateway, merchant account, transaction
database, & more->
Can be used for membership/subscription/recurring/digital/
and products.
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Community-Builder
- a custom development of a dynamic Web application for a community
Website, offering searching and categorizing, relational database
connectivity, username login controls, chat rooms, bulletin
boards, user ratings, surveys, and much more. Also includes,
real-time credit card processing, payment gateway, membership,
& more ... |
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Affiliate/URL
Tracking System - a powerful yet easy to use tracking system
with advanced features for tracking where your online sales
are coming from, & much much more ... |
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Our
Clients
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Payment
Online has served more than 40,000 customers worldwide with services.
Our technical support department and customer care services provide
24/7 support for our customers.
Payment
Online's solutions and services are designed in order, 1) to offer
existing online businesses the ecommerce services they need to add
ecommerce functionality to their existing website, and 2) to offer
new online businesses complete ecommerce solutions (that is everything
you need to start selling online), quickly and efficiently.
The
company also provides search engine optimization services and complete
traffic analysis software and can help you reach your target market
with professional search engine registration packages and one-on-one
marketing consultations.
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Our
People
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Payment
Online's success has been due to the quality of our great individuals,
who are devoted and resourceful with highest levels of technical
competence and years of experience in e-commerce and secure real-time
credit card processing systems.
Our
people are entrepreneurs at heart who understand starting and managing
an e-commerce business, online advertising/marketing/promotions,
and customer support. Our experience comes from helping our customers
(small and large) to succeed online.
Our
IT Infrastructure is built and managed by a team of highly qualified
professionals with extensive experience in mission-critical applications,
such as secure real-time credit card processing with virtual-tunnel
secure payment gateways. These individuals constantly monitor, upgrade,
and manage all the server farms and perform regular audits to keep
the operation running at the highest levels of reliability.
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| You
have questions regarding your ecommerce
requirements? |
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If
you have any questions, you can contact our sales teams (9am-5pm
PST) on (206) 382-1515, and ask to speak to a sales professional.
For
your convenience, you can also contact us by e-mail. Simply
CLICK
HERE and you can send us your questions. We also welcome
your comments and appreciate the time you take to let us know how
we can serve you better.
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| Get
an Instant
Quote
for your ecommerce project? |
| Payment
Online can provide you with an instant quote on your ecommerce project,
in most cases. The quote will include a detailed list of services
provided and the fees involved - all itemize and with no hidden fees.
If you want an instant quote on your ecommerce project, please CLICK
HERE. |
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| Get
a User's Guide? |
| Payment
Online User's Guides are written for real people - not technical geniuses.
They are easy to read, offer step-by-step instructions, and include
screen shots that easily guide the user through the process. If you
wish to receive a free User's Guide, please CLICK
HERE. |
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| You
want to get started right away? |
| If
you need to get your ecommerce project started right away, contact
Payment Online and ask to speak with a sales professional (206)
382-1515. In most cases, once we establish which solution you
want, we can e-mail you the paperwork right away. You can review,
complete, and fax back the paperwork to (206) 382-1616 - and we'll
get started. In most cases, we can have your setup process complete
within one or two days. Your merchant account usually takes about
one or two additional days to issue. |
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| Payment
Online, Inc. - Company Brochure |
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Copyright
© 1997-2003. Payment Online, Inc. All rights reserved.
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